Returns & Exchanges

At Sistabag, we want you to be completely in love with your new accessory, which is why we offer a 30-day return window for all items in their original, unused condition. If your purchase isn't a perfect match for your style, our streamlined process makes exchanges and refunds simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the item securely in its original packaging, ensuring all tags are attached and any protective dust bags are included to prevent damage during transit.

• 3.
  Ship the Item

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days to your original payment method.